Delivery & Refund
It is our promise to you that we will dispatch all orders within 24 hours from the date of purchase. As our customer, you are our number one priority and thus we offer the best possible delivery rate for you.
| West Malaysia (Peninsular Malaysia) | Orders over RM 200 Express shipping (3 – 5 business days) | FREE OF CHARGE |
| West Malaysia (Peninsular Malaysia) | Orders under RM 200 Express shipping (3 – 5 business days) | RM 10 |
| East Malaysia | Orders over RM 300 Express shipping (5 – 7 business days) | FREE OF CHARGE |
| East Malaysia | Orders under RM 300 Express shipping (5 – 7 business days) | RM 20 |
Pick up in our store
Sakurai now offers in-store pick up service where you can pick up your orders at our outlet at Sungai Petani.
Our Courier Partner - LINECLEAR Express
Refund Policy
If any item you receive from us is damaged or defective, we kindly ask that you submit a return request to us within 30 days after the product has been received. Once your request is received, investigated, and approved, we will proceed with your refund within 7 days.